Terms of Service

1. Agreement

Cascovia provides intelligent solutions for insurance, banking, and financial services, including AI-assisted workflow automation and secure digital platforms. By using this website you agree to these terms. If your organization has a written services agreement with Cascovia, that agreement controls for paid services, and these terms cover the public site.

2. Who we serve

Cascovia is built for organizations in insurance, banking, and financial services, and for the customers they support. The public site is informational. Access to a live platform is granted only to authorized users of a client that has engaged Cascovia.

3. Accounts and access

Platform users must keep credentials confidential and tell us if access should be removed. You may not share logins, scrape the site, attempt unauthorized access, or use Cascovia to send unlawful or misleading communications. We may suspend access that puts a program, partner relationship, or other users at risk.

4. Client content

Case files, documents, issue notes, and similar materials remain the client’s. Cascovia uses that content only to operate the platform, coordinate partners the client already uses, and deliver the services the client has requested. You represent that you have the right to provide that information to us.

5. No professional advice as a substitute

Cascovia helps organizations streamline onboarding, risk assessment, lending, and insurance workflows. We are not a carrier, lender, or bank. We do not replace licensed insurance, lending, legal, tax, or medical advice. Coverage, credit, and other regulated decisions rest with the client, its licensed partners, and the people involved.

6. Website materials

Copy, product shots, photography, and marks on this site belong to Cascovia or our licensors. You may not copy the site for a competing product or remove notices. Partner names and logos are used to describe the bench clients already work with and remain those companies’ property.

7. Availability

We work to keep the site and platform available, but we do not guarantee uninterrupted access. Maintenance, partner outages, and events outside our control can affect timing. Service levels for paid platforms, if any, are stated in the client agreement.

8. Limitation of liability

To the fullest extent permitted by law, Cascovia is not liable for indirect, incidental, or consequential damages arising from use of the public website. Liability for paid services is limited as described in the applicable client agreement.

9. Changes

We may update these terms as the product and the law change. Continued use of the site after an update means you accept the revised terms. The date at the top of this page is the current version.

10. Contact

Questions about these terms: use the contact form.